We understand that our careful handling of your personal information is very important to you. We therefore appreciate that you have placed your trust in scubastore24 (Tauchsport TSG) to treat this information with utmost care. By agreeing to this declaration you give scubastore24 (Tauchsport TSG) your permission to collect, process and use your data. You can revoke your consent at any time with effect for the future.

Which personal customer information do we collect and use?

The information that we retrieve from you allows us to personalise and continuously improve your shopping experience on www.scubastore24.com. We use the information to process orders, deliver the goods and render services as well as for the processing of payments (includes performing required checks for purchases made on account). We also use the information in order to communicate with you about orders, products and services and to update our records and to support and service your customer accounts. The information is also used to improve our store and our online platform, or to prevent or discover the misuse of our website.

We collect the following information:

• Information that you provide: We gather and store all information that you enter into our website or transmit in any other way. You can decide not to give us certain information, however this may lead to many of our offers (services/features) not being available to you. We use this information to personalise your future shopping experiences, to improve our store and in order to communicate with you.
• Automatic information: As soon as you contact us, we receive and store certain details. Amongst other things – just like many other websites – we use so-called "cookies" and receive certain information as soon as your browser accesses the scubastore24 website. Various companies offer software that allows you to remain anonymous when you visit websites. Although we can no longer offer you a personal shopping experience if we do not recognise you, we would like you to know that these tools exist.

Does scubastore24 (Tauchsport TSG) pass your details on?

Information about our customers is very important for us and allows us to optimise our offers. However, it is not part of our business to sell this customer information on. The information we receive is passed on to third parties exclusively as described below:

• Service providers: We contract other companies and individuals to perform certain tasks for us. Examples include the delivery of packages, the sending of letters or e-mails, the maintenance of our customer files, the analysis of our databases, advertising measures (including the provision of search results and links), the processing of payments (credit card, direct debit system, purchases on account) as well as customer service. These service providers have access to those personal details that are necessary for the completion of their tasks. They are not permitted to use this information for any other purpose. Furthermore, they are obliged to handle the information in accordance with this data protection declaration and the relevant data protection laws.
• Protection of scubastore24 and third parties: We divulge customer accounts and personal details about customers when we are required to do so by law or if such a transmission is necessary in order to enforce our general terms and conditions or other agreements or to protect our rights as well as the rights of our customers and those of third parties. This includes the exchange of information with companies that specialise in dealing with the prevention and reduction of misuse and credit card fraud. We would like to state explicitly that no data transmission is made to companies for economic purposes in this context that would contravene this data protection declaration.
• With your consent: In all other cases we will inform you if personal data needs to be transmitted to third parties and thus offer you the opportunity to provide your consent.

Whenever personal information is passed to third parties as described above, in countries outside of the European Economic Area (EEA), we will ensure that the transmission takes place in accordance with this data protection declaration and the data protection laws.

Can children use scubastore24?                                                                                     

Scubastore24 does not offer products for sale to minors. If you are not yet over 18 years old, you can only use the scubastore24 webpage jointly with a parent or guardian.

Notices

If you have a question about data protection at scubastore24, please send us an e-mail and we will endeavour to deal with your concerns.

Our business is constantly changing. Consequently, this data protection declaration and our terms and conditions of use are also subject to change. We reserve the right to send you updates about our applicable guidelines at certain intervals. You should, however, continue to visit our website regularly in order to remain aware of updates. If no other arrangements are made, the use of all information that we hold about you and your customer accounts is subject to this data protection declaration. We guarantee that any significant changes to our data protection declaration that could lead to a reduction in the level of protection of customer details already in our possession will only be made with the prior consent of the affected customers.

Information from other sources

Examples of information that we receive from other sources include updated information from our delivery services and other transport organisations about order and delivery addresses that we use to update our databases, in order to correctly deliver your subsequent orders and to ensure that we can communicate with you. Examples further include information about accounts, purchasing and payment conduct, information about search terms, search results and links, as well as disclosure from commercial credit agencies that are used to detect misuse, in particular fraud, and in order to be able to offer you certain financial services and payments methods.